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Privacy Policy

Wilde Critter Club LLC 

 

Last Updated: December 7, 2025

 

Wilde Critter Club LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights and choices you have regarding your personal information. This policy applies to information collected through our website, digital forms, email communications, in-person events, and animal rental services.

 

Our services are intended for use by parents and legal guardians, not by children directly.

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1. Information We Collect

 

We may collect the following categories of personal information:

Information You Provide to Us

 

  • Parent/guardian name and contact information (such as email, phone number, and address)

  • Child’s first name and age (for scheduling and safety only)

  • Rental details (dates, animal selection, event type, care specifics)

  • Digital signatures and submitted waiver or consent forms

  • Payment information (processed securely by third-party services; we do not store full payment card details)

  • Other animals located in the home (used for animal safety and disease control) 

 

Information Collected Automatically

 

  • Device/browser data (IP address, device type, operating system, language settings)

  • Website usage data (pages visited, actions taken, date/time of access)

  • Cookies or similar technologies for analytics, performance, and site functionality

    (Users may manage cookie preferences through their browser settings.)

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2. How We Use Your Information

 

We use your information to:

 

  • Provide, manage, and fulfill animal rental services and events

  • Communicate about bookings, safety, schedules, and policy updates

  • Maintain records for safety, liability, and compliance purposes

  • Improve our website, customer experience, and business operations

  • Send newsletters or special offers, only with consent or where permitted

    (Opt-out is always available in every message.)

 

We will not use your information for any purpose that is materially different from these uses without first notifying you and obtaining consent where required.

 

3. How We Share Information

 

We do not sell personal information.

 

We may share limited information with:

 

  • Service providers who support our business operations (e.g., Wix, payment processors, email platforms)

  • Law enforcement or regulatory authorities when required by law or necessary to protect individuals, animals, or property

  • Insurance or legal professionals only if needed to manage a claim or safety incident

 

All service providers are only permitted to use data as needed to perform their contracted services.

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4. Children’s Privacy (COPPA Considerations)

 

We do not knowingly collect personal information directly from children under age 13. Any child-related details we collect are provided by a parent or legal guardian solely for safety.

 

If you believe a child has submitted personal information without parental consent, please contact us and we will promptly delete it.

 

5. Data Security & Retention

 

We implement reasonable physical, administrative, and technical safeguards to protect personal information from unauthorized access or misuse. However, no method of storage or transmission is completely secure.

 

We retain information only as long as necessary to:

 

  • Provide services and customer support

  • Fulfill legal, insurance, and tax obligations

  • Maintain accurate business records

 

Information is securely deleted when no longer required.

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6. Your Rights & Choices

 

Depending on your location and applicable laws, you may have the right to:

 

  • Access and review the personal information we hold about you

  • Request correction or deletion where legally permissible

  • Withdraw consent for marketing communications at any time

 

To exercise your rights, please contact us using the information below.

 

7. Third-Party Links

 

Our website may include links to external sites such as social media or payment portals. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

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8. Updates to This Policy

 

We may make changes to this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted signifies acceptance of the updated policy.

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9. Contact Us

 

For questions, concerns, requests, or privacy-related matters, contact us at:

 

Wilde Critter Club LLC

Email: info@wildecritterclub.com

Phone: 817-372-7944

Fort Worth, Texas, USA

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